Is my ISP capping my DL speed?

[SundayDriver]

Originally Posted by tgunn2760

That is absolutely right.

I find it disturbing that these people KNOW what applications I use to download.

Are they throttling BC or specific ports that P2P traffic comes from?

No, they are identifying your incoming/outgoing packets, not the programs you use.

This is a strange situation because I've never heard of anyone getting throttled on a DSL connection.

[tgunn2760]

Originally Posted by DumbLuck

No, they are identifying your incoming/outgoing packets, not the programs you use.

This is a strange situation because I've never heard of anyone getting throttled on a DSL connection.

Well, they called me today, I wasn't home so they left a message, they made some changes they said so things should improve.

The download speed did improve, I am now peaking at 80-90 kbps, which is crap. It looks like they throttled all downloads. I am now downloading a 100 MB file from rapidshare, and the speed is 78 kbps, almost identical to BC.

BC is closed as I am downloading this file. When it is nearly complete, I will start the downloads again on BC to see how much the rapidshare download slows.

Originally Posted by tgunn2760

Did the speed tests, used the link from TTD as well as my ISP, my speed is 350 kbps, the connection is supposed to be 7 MBs.

Tried a high port number and encryption in BC, same shit.

The ISP is either blocking ports or capping my speeds.

40 kbps for DSL is ridiculous.

Sorry, I didn't look at this closely enough. 350 kbps is 43.75 kBps. No wonder simple browsing was fast, but browsing with a torrent running was really slow. 43.75 kBps is your current total download cap for any and all usage. I would definitely call them, complain, and get them to fix it.

Edit: OK, I see your most recent post. Do a speed test again (make sure your BT client is closed and you have no downloads running) and divide by 8. That will give you your total available download speed for all usage.

[tgunn2760]

Originally Posted by roomful

Sorry, I didn't look at this closely enough. 350 kbps is 43.75 kBps. No wonder simple browsing was fast, but browsing with a torrent running was really slow. 43.75 kBps is your current total download cap for any and all usage. I would definitely call them, complain, and get them to fix it.

They did..kinda...the cap now is about 80 kbps. Not just for BC, but http downloads as well. So I now KNOW they are throttling.

[LeifH12345]

I don't get more than 70/kbps up, and get about 300/kbps down, yet my ratio is 3.5 times better than tgunn's. He has also been here longer.

[tgunn2760]

Tried downloading both with BC and http, both are capped at about 70 kbps, total 140 kbps.

Still way below DSL speeds.

[tgunn2760]

Originally Posted by DumbLuck

No, they are identifying your incoming/outgoing packets, not the programs you use.

This is a strange situation because I've never heard of anyone getting throttled on a DSL connection.

I was throttled with the last DSL provider as well, not nearly as bad as this one though.

But they are now imposing caps on bandwidth, most are 60 GBs a month, some 75 GBs. My last three months, I averaged over 300 GBs a month.

[tgunn2760]

Originally Posted by DumbLuck

Then (as I'm sure you've already guessed), your bandwith is being throttled.
My cable company does this to me too, but since the speeds are still good under the cap, I stopped paying attention to it.

To be sure of a bandwith cap, you can run this speed test:

http://www.speakeasy.net/speedtest/

DL: 688
UL: 662

The UL is fine..the DL is not. It's less than 1/5th of what it should be.

Originally Posted by tgunn2760

Tried downloading both with BC and http, both are capped at about 70 kbps, total 140 kbps.

Still way below DSL speeds.

It depends what level of DSL service you bought. I think there are usually three levels: basic, standard, and extreme. Do you have a link to a webpage where it gives the details of the package you bought?

[tgunn2760]

Originally Posted by roomful

It depends what level of DSL service you bought. I think there are usually three levels: basic, standard, and extreme. Do you have a link to a webpage where it gives the details of the package you bought?

Up to 7 MBs downstream.

[SundayDriver]

Originally Posted by tgunn2760

DL: 688
UL: 662

The UL is fine..the DL is not. It's less than 1/5th of what it should be.

yea, then (as I think you already did), you need to call them (the ISP)

Just leave off the words "Bit Torrent".

[tgunn2760]

Originally Posted by DumbLuck

yea, then (as I think you already did), you need to call them (the ISP)

Just leave off the words "Bit Torrent".

Made a second call to them, speed is now up to 140 kbps.

They asked me to unplug the cable from the phone jack, and said it would take about 24 hours for the speed to normalize.